Wautoship FAQs

WATERinMOTION® Wautoship is a quarterly subscription service where the certified WATERinMOTION® instructor automatically receives the latest WATERinMOTION® kit every 12 weeks. Each kit includes the latest video, music, choreography notes, flash cards, quick reference sheets, and education. The WATERinMOTION® Wautoship program is exclusively for certified instructors who teach at a licensed WATERinMOTION® clubs or facilities. Click here to access your kits or sign up..

Click here to subscribe to Wautoship. Currently we offer Wautoship for WATERinMOTION® Original and WATERinMOTION® Platinum. This is exclusively for certified instructors who teach at a licensed WATERinMOTION® club or facility.

After subscribing to Wautoship – you must be logged into your account in order to access your wave kits. Click here to log into your account.

Watch this video for step by step instructions on how to login and update your information:

Absolutely. Everything you need to manage your account associated with Wautoship can be accessed from here: www.waterinmotion.com/manage. Please note that we ONLY accept Visa or MasterCard payment options at this time.

Watch this video for step by step instructions on how to login and update your information:

We ONLY accept Visa or MasterCard payment options at this time.

Wautoship release dates are as follows: March 1, June 1, September 1 and December 1. As an active subscriber, you will automatically receive access to the latest release and your credit card on file will be billed accordingly.

Yes, but be sure to download the current Wave Kit release video and music immediately once released. Once the next release becomes available you will have access to the streaming video only and the music will be available for download only by request. All other education materials will be accessible for download as long as your subscription is active.

Need help downloading, accessing, and playing the music and/or video? Please CLICK HERE to download the instruction sheet, which applies to many devices.

While WATERinMOTION® makes every effort to provide the most universal music and video formats, unfortunately we cannot provide support for how to use your personal device. If you need more detailed instructions or further assistance downloading, accessing, playing, or transferring your music/video files to a device, please contact your device’s tech support.

Click here to contact Apple support
Click here to contact Android support
Click here to contact Microsoft support

Our streaming videos are optimized for viewing on a broadband connection. This includes cable, fiber optics or DSL. It is not recommended for those using a slower connection such as dial up or data restricted mobile plans under 4GBs per month.

Our videos let you do our exclusive workouts on the most popular devices. You can use your computer (Mac or  PC), iPad, tablet, iPhone or smartphone.

You can upgrade or cancel your Wautoship subscription by calling us at 847-562-4020 or via email by [email protected].

Click here to retrieve your username and/or password.  You can also change these at any time using the same link above.

  Absolutely, we take your privacy and security very serious.  All purchases and sensitive information is secured using an encrypted SSL connection.

Presenters, classes, dates and times are subject to change without formal notice. We have a NO REFUNDS Policy. WATERinMOTION is not responsible for acts of God, nature, war, union or labor disputes, or other events out of their control.  If you purchased a subscription, membership, online certification or any other digital product there are also NO REFUNDS.  We do offer exchanges for apparel for the appropriate size. 

For Wautoship cancellation inquiries, contact us at [email protected] or (847) 562-4020

WATERinMOTION
151 S. Pfingsten Rd
Deerfield, IL 60015

+1 (847) 562-4020
[email protected]